City help
Basement flooding help in Hamilton
The city and region pages below are the source for reporting a flood and for any subsidy. We link them so you can read the current rules yourself.
If water is in the basement now
Stay out of standing water until power to that area is off. If you smell gas, leave and call the gas utility. Keep children and pets out of sewage-contaminated water, and call your insurer. Photograph the damage before cleanup. The municipal page for Hamilton has the local steps for reporting and cleanup.
Who to call
Report basement flooding to the City of Hamilton so staff can check whether the public sewer is involved. Work on your foundation, private drains, and grading stays with the property owner.
Official pages
City of Hamilton basement floodingThe City’s overview of basement flooding, including the protective plumbing grant and loan and the Rain Ready incentive.
Protective Plumbing ProgramA grant of up to $2,000 for eligible protective plumbing on qualifying single-family homes, and a loan of up to $2,000 more. Choosing a City pre-qualified contractor changes how much of the grant you can receive. Confirm eligibility on the City page.
Get a free quote for your Hamilton basement
Get a quotePart of the Waterproof Ontario network
This city site diagnoses locally and sends completed requests directly into the Waterproof Ontario matching network.
